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  1. Blue Rewards South Carolina
  2. General Program

General Program

  • How does the Blue Rewards program work?
  • What are the wellness activities that qualify for reward dollars?
  • Can each member on my policy earn reward dollars?
  • If a member of my family has a BlueCross policy through their employer, can they join Blue Rewards too?
  • Will a new card be issued after completion of each activity?
  • Is there any cost to use the Blue Rewards card?
  • Who is PayForward?
  • What happens if I lose my card?
  • I’ve registered for a Blue Rewards account. When will I get my card?
  • How long does it take for reward dollars to become available on my card after completing activities?
  • What if my policy is terminated?
  • If I am a BlueCross Affordable Care Act (ACA) Individual and Family plan member, what happens if I fall behind on my premium payments and become “delinquent?”
  • Can I add my own dollars to my Blue Rewards card since it is a reloadable Visa prepaid card?
  • What if the card doesn’t work at an in-network provider and there is money in the account?
  • I want to manage my account from my smartphone. Is there an app?
  • How can I reset my password?

PayForward Member Services 844-944-9273 or support@payforward.com

BlueCross BlueShield of South Carolina Customer Service 833-578-1125