What if I cannot get a flu shot due to a health condition? November 21, 2023 15:40 Updated If you or another member on your policy cannot receive a flu shot due to a health condition, such as an allergy, please contact us at 833-578-1125. Related articles What is a telehealth visit? How do I register for Blue Rewards? Where can I get a flu shot to qualify for reward dollars? Are annual wellness exams covered? How does the Blue Rewards program work?