What is a telehealth visit?

Connect with doctors through video visits anytime, anywhere using your computer or mobile device.  You are eligible to earn $30 when completing a telehealth visit.  Not to exceed one visit per insured member per policy year.

Your telehealth provider must be a covered benefit to qualify.

BlueExclusive plan members must use the following link – according to their plan – to access telehealth:

BlueExclusive Cooper – MUSCHealth.org/virtual-care

BlueExclusive Reedy – Mychart.PrismaHealth.org

Similar to wellness exams and flu shots, there is an exception process for submitting a non-claims-based telehealth visit that will qualify for rewards dollars. You will be required to attest to the completion of the telehealth visit via a form you send back to us for verification.  The form can be downloaded by visiting BlueCross BlueShield Blue Rewards Claim Form.

This form will need to be filled out in its entirety, signed and sent back to us via email, fax, or mail, per the instructions marked on the form. If you have received verification of service from the provider, please submit that paperwork at the same time as the form.