Will I be required to fill out forms regarding use of the Blue Rewards dollars?

BlueCross BlueShield of South Carolina will be conducting periodic audits of use of Blue Rewards dollars. Since the system is verified through our claims process, there may be times when we cannot verify the appropriate use by matching it to a claim. At that time, we may reach out to you and ask you to validate use of the card with some basic information like who was the service for, what service was provided, etc. BlueCross customer service will work with you to validate the use, if this arises.